How to Void a GC in SpaBoom

Follow the steps listed below to void a GC inside your SpaBoom account:

  1. Log into your SpaBoom account at
  2. Click on the GC tab at the top of the page.
  3. Click on the ID number for the GC in question (the ID number is the 4 digit number that is on the left side).
  4. This will bring up a screen with a general overview of the GC purchased.
  5. Look on the left side of the page, click on where it says "Void" - it has a red square with a white ' X ' through it.
  6. Enter your reason for voiding the GC in the comment field and click on "Save" at the bottom, when done.

SpaBoom does not charge commission on voided GC's. If we have billed you in a prior month for a gift certificate that you've just voided, we will credit this commission on the next invoice.