Help
A client is one of your businesses' customers. They must have at least a name and an
email address.Their record can be created in three ways: The client creates their own record by purchasing a
Use Events to promote specials, occasions and announcements on your website.
You can create as many Events as you desire; they will automatically appear on your website during the date range you specify.
Getting
SpaBoom uses GC Types to broadly classify Gift Certificates sold for billing, tracking, expiration and promotional purposes.
SpaBoom classifies the GC sales it makes over the Internet as GC Type
Professionals is where access to SpaBoom is controlled. A professional is someone who has access to certain parts of your account, whether they are an employee or the owner. An organization may have
So you are an Integrated
Marketing Suite customer with SpaBoom! Excellent! You join the many other SpaBoom-ers who are taking advantage of the Internet to increase customer referrals and increase revenues!
Do
SpaBoom Reports can be used for a variety of reasons. They cover everything from info about your clients to how many emails are sent out with your
Email Marketing campaigns, to detailed analysis of
Change the colors used in your emails in Settings. If
you're using a different
email marketing service and don't want
SpaBoom's automatic
email campaigns to go out to your clients, turn off
"Accept
When you click on the , you'll be
greeted with the Dashboard. The Dashboard provides a quick graphical summary of
some of the most popular reports available from the Reports tab. By default, the
reports
Reviews are a great way to hear what your customers think about their experiences with you. Every day you get a new review, it will show up on the Today page when you log in. Haven't logged in for
Control your own level of interaction and
customization, from simply "turning it on" and letting your
account generate themed
email messages and specials for you, all the
way to full control over what
Now that you have the Premium features enabled, your
Marketing Tab is going to take on a whole new look. The Premium features are indicated in the left column by our cute little purple box, and on the
You need one centralized place to manage your
marketing efforts, and we've given it to you in the
Marketing tab. We've streamlined the features so you'll only need a few minutes to get started. The
Marketing Ok, you don't have much time. What can you do to reach your clients in the easiest way possible? Follow the steps below and let us handle the heavy lifting. The bare essentials start first: are you ready?Go
You'll see six Sections: Two checkboxes for birthday
and anniversary (read about )Social Media options - mostly Facebook right now (read all about that in our )
Email Marketing - choose your design
Ok, you
don't have much time. What can you do to reach your clients in the
easiest way possible? Follow the steps below and let us handle the
heavy lifting. The bare essentials start first: are you
Now that you have the Premium features enabled, your
Marketing Tab is going to take on a whole new look. The Premium features are indicated in the left column by our cute little purple box, and on the
thanking your client for joining your
email listcongratulating them on an anniversary or their birthdaysending daily perks or incentives to your mailing listjust for fun - create an offer for one
You've always wanted a blog but didn't want the hassle of using one of the independent solutions out there? With your account from SpaBoom, we've built it right in for you, even if we do not host your
Go to and select your event, or add a new one.If you're adding a new event, enter a headline like
"Gift Certificate Sale" and a narrative, for example, "Save on all your
gift-giving, this week
If you already use an outside
email marketing service, make sure these checkboxes are not checked.If you'd like to try out our
email marketing, check both boxes, but make sure you take a look at our numerous
Joy of Spa is a national online directory for spas at www.joyofspa.com, targeted at women who love to spa and enjoy the finer things in life. There, consumers can search listings, read reviews,
Show your clients they can use their Aggregate GCs with you, and grow your client base with no extra work!Add the Joy Of Spa Badge to your website and participate in our national directory. .
There
Twitter and Facebook have just been hankerin' to meet your SpaBoom goings-on, and now they can! You can also send text messages to your clients and your professionals. Learn how to set up the integration
From your , click on Client Types to the left, and use the link called "Add Client Type" to get started. [Note - Client Types are great for internal reports, but if you'd like to send
Email Campaigns
The best way to showcase your business, offer perfectly-tailored discounts to new clients, and do it on YOUR terms! puts group buying back in your hands - offer fantastic limited-time deals to your clients,
Reviews are a great way to hear what your customers think about their experiences with you. Each day you get a new review, it will show up on the Today page when you log in. Haven't logged in for
Comments on your SpaBoom blog posts
You can enable comments, which are then moderated before being published. This is very much like Reviews, so if you use Reviews, you'll already know how
Give back to your clients and customers - Reward them for things like bringing their friends on-board your mailing list, buying Instant Gift Certificates, or even just spreading the word about how awesome
Your clients can receive timely specials from you if you know their birthday and/or anniversary date (no year required!). Its easy to set up, and perfect to increase your client loyalty. Let's say
Getting Started: Your Fast Track Guide Congratulations on purchasing a FastTrack Implementation, the fastest way to get up and running with Spaboom Online Instant Gift Certificates and our Online
Marketing
Use this screen to set the colors used for emails. The settings will be displayed based on how the colors relate to the
email template selected in
Marketing settings.Please note, not all template use
The client retention feature sends emails to clients to bring them back to your business. SpaBoom uses two types of retention:Contacting clients that haven't visited your business for a while.Reminding
The
Email Campaigns report will tell you in a glance the results of your
email marketing efforts. Each
email campaign is listed separately on the date it was sent.
The number of
email recipients
